Nursing Assistants are exposed to a wide variety of events
taking place in the medical field. It is crucial that they are aware of the
importance of maintaining confidentiality in all aspects of their job.
Nursing Assistants are well trained in the policies and
procedures of the facility. While it is important to follow them, it is not
recommended to discuss them outside of the facility. For example, you don’t
want to provide others with confidential information regarding evacuation and
other emergency procedures. Doing so many compromise the safety of the patients
and staff during a natural disaster or violent attack.
Patients requiring care in a medical facility are to have
their privacy protected. This means you do not discuss their care or other
personal information with any other person except staff they have an interest
in the care of that patient. Confidentiality becomes an issue when you know
someone in the facility or someone asks you why someone else in there.
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All patients have the right to their privacy being
maintained. Compromising this information is a direct violation of every
medical practice. Providing such information can result in termination of your
job, and in some cases, the loss of your Nursing Assistant Certification.
Communicable diseases can surface in medical facilities. It
is important that you follow the policies and procedures set in place by the
particular facility your work with. However, do not release information
regarding such diseases to anyone. This could result in a panic over the
possibility of an epidemic, and lead to patients wanting to leave the facility
against medical advice.
The proper medical staff will release information on
communicable diseases to the proper agencies. Often this includes the area
health department. They can then help the medical facility incorporate a plan
of action to remedy the solution. The decision might be made to share the
information with the area newspapers in an effort to allow them to protect
themselves and to seek medical attention if they display the symptoms of a
communicable disease that requires treatment.
Confidentiality also includes other medical staff. Nursing
Assistants should not be disclosing any information they overhear among other
staff in regards to a patient. Likewise, they should not disclose any
information that they hear about the private interactions of staff. Often
referred to as gossip, this violation of confidentiality can result in poor
working relationships. The result is often a stressful work environment and
patients not receiving the best care because lines of communication are not
open.
To protect yourself, it is important that you clearly
understand the basics of confidentiality and why it is so important in the
Nursing Assistant profession. Make sure you are fully aware of the specific
policies and procedures in place for the facility you work for prior to
accepting employment. In addition, it is the responsibility of the Nursing
Assistant to report any violations of the confidentiality policies and
procedures to the proper person. Not doing so makes you as much a part of the
violation as those who committed it.
While it is human nature to talk and discuss things in
common, make sure the information you are sharing in regards to your work are
being shared with those who need to know the information. It can be humiliating
enough for individuals who need to be in a medical facility without worrying
about who is going to find out about what took place while they were in care.







Confidentiality is a Must for Nursing Assistants - Innakaghaitsa.com